Terms of Service

1. Services

Servant King provides junk removal, demolition, debris hauling, and related services. We hold California State Contractors License Board C-21 Demolition Contractor License #1142322 and are a California Certified Tire Hauler. Services are subject to availability, scheduling, and the terms of any specific written quote you accept.

2. Quotes and pricing

Quotes are based on the information you provide and our walkthrough or photo review of the job. Quotes are valid for 30 days from the date issued unless otherwise stated. The quoted price is binding once you accept it in writing (including by text or email). Significant changes in scope (additional items, undisclosed conditions, hazardous materials) may require an updated quote before work continues.

3. Payment

Payment is due upon completion of services unless otherwise agreed in writing. We accept cash, check, and major credit cards. Commercial customers may be invoiced under net-15 or net-30 terms following credit approval. Late payments may accrue interest at the lesser of 1.5% per month or the maximum allowed by law. We reserve the right to refer past-due accounts to collections.

4. Items we do not haul

For safety, regulatory, and liability reasons, we do not transport hazardous materials, including but not limited to asbestos, lead paint, large quantities of solvents or chemicals, biohazardous waste, or radioactive materials. If hazardous materials are discovered on a job site, work will stop and you will be responsible for retaining a licensed remediation contractor. We are happy to refer specialists.

5. Property protection

Our crew makes reasonable efforts to protect floors, landscaping, walls, and adjacent property during a job. Despite reasonable care, normal wear (scuffs, light marks) may occur during the removal of large or heavy items. We carry general liability insurance for accidental damage caused by our negligence. Pre-existing damage and damage caused by structural conditions outside our control are excluded.

6. Cancellation

You may cancel or reschedule a confirmed appointment up to 24 hours before the scheduled start without charge. Cancellations within 24 hours of the appointment may be subject to a trip fee equal to 50% of the quoted minimum or $100, whichever is less, to cover crew dispatch costs.

7. Authority to remove items

By scheduling a job, you represent that you are the property owner or have authority from the owner to direct removal of items at the property. You are responsible for ensuring that items removed are not subject to disputed ownership, active liens, or pending probate claims that would prohibit disposal.

8. Donation and disposal

Items hauled by Servant King become our property at the time of removal. We donate, recycle, or dispose of items at our discretion through our partners (including Habitat for Humanity, Goodwill, Salvation Army, St. Vincent De Paul, and Snowline Hospice) or through licensed disposal facilities. We do not retain items for personal use.

9. Demolition-specific terms

Demolition projects performed under our CSLB C-21 license are governed by the written contract executed between Servant King and the customer (or general contractor). Permits, utility disconnects, asbestos surveys (when required), and HOA notifications are coordinated as specified in that contract. Scope changes, change orders, and pricing adjustments follow standard construction industry practice.

10. Photos and testimonials

Servant King may take before/during/after photos of completed jobs for portfolio, marketing, and social media use. By scheduling a job, you grant us permission to use such photos provided they do not include personally identifiable information of you or your property without your consent. You may opt out of photo use at any time by notifying us in writing.

11. Limitation of liability

To the maximum extent permitted by California law, Servant King's total liability for any claim arising from a job is limited to the price you paid for that job. We are not liable for indirect, incidental, consequential, or punitive damages. This limitation does not apply to gross negligence, fraud, or willful misconduct.

12. Governing law and disputes

These Terms are governed by the laws of the State of California. Any disputes will be resolved in the courts of San Joaquin County, California, unless required otherwise by California law (e.g., small claims court or consumer-protection statutes that grant alternative venues).

13. SMS messaging program terms

13.1 Program description and messaging use cases

Servant King Services LLC operates an SMS messaging program that supports two-way communication with customers and prospective customers who have expressly opted in. Messages may include both transactional / customer-care content (such as quote responses, appointment confirmations, arrival ETAs, payment receipts, and review requests) and promotional content (such as a $100 first-job discount reminder for new customers who submitted a quote request and have not yet booked). By opting in, you agree to receive these mixed-use messages from Servant King Services LLC at the phone number you provided.

13.2 How to opt out — text STOP

You may opt out of SMS messages at any time by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any message you receive from us. After we receive your opt-out request, our system will immediately remove you from all SMS programs and send one final confirmation message acknowledging your opt-out. You will not receive further marketing or promotional SMS messages from this program. To opt back in at any time, reply START or SUBSCRIBE.

13.3 How to get help — text HELP

You may reply HELP or INFO to any message at any time to receive support information. You may also contact our SMS program support directly at:

Phone: (209) 938-7407
Email: info@servantkingdemolition.com
Mailing address: 149 Commonwealth Drive Suite 1172C, Menlo Park, CA 94025

13.4 Message frequency, message and data rates

Message frequency varies based on your interactions with us, the lifecycle of your service request, and the marketing campaigns active during your opt-in period. You may receive multiple messages around the time of a quote, appointment, or active job, and occasional follow-up or promotional messages thereafter.

Message and data rates may apply. Standard message and data rates are determined by your wireless carrier and are not controlled by Servant King. Servant King does not charge a fee to send or receive SMS messages, but your carrier's standard rates for text messaging and data usage will apply to messages you send to and receive from us. If you have questions about your messaging plan, contact your wireless carrier directly.

13.5 Carrier liability disclaimer

Wireless carriers (including AT&T, Verizon Wireless, T-Mobile, US Cellular, Sprint, and other regional carriers) are not liable for delayed, undelivered, or misdirected messages. Message delivery is subject to the effective transmission from our messaging platform and your wireless carrier's network availability. Neither Servant King nor the carriers guarantee that any specific message will be delivered, and neither party is liable for any loss or damage resulting from non-delivery, late delivery, or misdirected delivery of SMS messages.

13.6 Age restriction (18+)

Our SMS messaging program is intended only for individuals who are 18 years of age or older. By opting in to receive SMS messages from Servant King, you represent and warrant that you are at least 18 years of age. We do not knowingly send SMS messages to individuals under 18. If you believe a minor has opted in to our SMS program, please contact us immediately at info@servantkingdemolition.com so we can remove that number from the program.

13.7 Privacy and information sharing

Phone numbers, mobile opt-in status, and SMS conversation data collected through our SMS program are treated according to our Privacy Policy. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. We share mobile information only with the vetted service providers strictly necessary to deliver this SMS program (our messaging carrier and CRM platform), and only to the extent required to send messages you have requested or that relate to a service you have engaged us to perform.

For complete details on our SMS practices, including consent, frequency, opt-out, HELP information, supported carriers, and A2P 10DLC compliance, see our SMS Communications Disclosure.

13.8 Incorporation by reference

Your use of our website and services is also governed by our Privacy Policy and SMS Communications Disclosure, which are incorporated into these Terms by reference. In the event of any conflict between these Terms and the SMS Communications Disclosure regarding the SMS program, the SMS Communications Disclosure controls.

14. Changes

We may update these Terms from time to time. The current version is always available at servantkingdemolition.com/terms. Material changes affecting active jobs will be communicated to affected customers directly.

15. Contact

Servant King Junk Removal & Demolition
149 Commonwealth Drive Suite 1172C
Menlo Park, CA 94025
Phone: (209) 938-7407
Email: info@servantkingdemolition.com
CSLB License: CSLB C-21 #1142322